PUMPHOUSE POINT EARNS 2017 TRIPADVISOR CERTIFICATE OF EXCELLENCE AWARD
PUMPHOUSE POINT EARNS 2017 TRIPADVISOR CERTIFICATE OF EXCELLENCE
Pumphouse Point today announced that it has received a TripAdvisor® Certificate of Excellence. The program, now in its seventh year, celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year.
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the right property at the right price.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“Guest reviews and feedback are very important to us at Pumphouse Point, we read and respond to every review we receive.” said Pumphouse Point Sales and Marketing Manager, Nicole Fisher. “As a relatively new business we’re eager to listen to our guests and utilize their great ideas to improve the experience for all guests. Receiving this award is big pat on the back for the whole team & its hugely appreciated”.
Pumphouse Point currently has a TripAdvisor rating of 4.5 with over 400 reviews on the site.